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Q & A

FAQ - Floor Heating;

1. How does it work? It is an electric wire chosen for its heating properties, when a current is applied to it. The cable is placed on the surface of the floor with spacing of three inches. The cable emits 12 watts of heating per square foot of surface. A thermostat controls the temperature of the floor. The thermostat reads the temperature of the thought a probe that is on the floor, which allows adjusting the temperature of the floor according to your preference. Like the sun, the floor emits rays of heat that will warms the furniture, the walls and the people in the room, each person absorbs the heat according to their needs and everyone is comfortable. The temperature in the room will be 1 or 2 degrees lower than that of the floor.

2. Can it be installed on hardwood floors? No, this is because there is a risk that the wood can dry and warp as a result of the heat. No, and because the hardwood floor must be nailed

3. What is the electrical cost of its use? Consumption can be reduced by as much as 30 % compared with conventional convection heating (baseboard heater, forced air furnaces). This is because radiating heat is much more effective, it consumes less energy for the same cost.

4. Who can install it? It can be installed by construction workers, many floor installers, and electrician, or a homeowner. As long as the thermostat is wired by a qualified electrician, according to local electrical code.

5. If I have too much cable can I cut it? ABSOLUTELY NOT, this may be hazardous. Not to mention this is detectable and it will void the warranty.

6. Will it be enough to heat the room? Yes. In North America (depending on your region), we have a need of 10 Watts per square foot to be comfortable. We generate 12 watts per square foot, thus you will have all the heat that you will need.

7. Can I connect a 120-volt cable on 240 volts? No, the cable will burn.

8. What do I do if the cable breaks? If the cable is broken before the floor covering is applied, it can be repaired easily, we have a repair kit. If the cable breaks after the floor covering is applied, there are specialists that can localize the break and repair it. The floor cover protects the cable, it is in concrete, and it only serves to heat, thus there is no reason for the cable to break.

9. Can I use my own Thermostat? Yes provided it has a GFCI circuit (ground fold circuit interrupt) and can detect as well as control the temperature of the floor.

10. Where can it be installed? Heat ON can be installed in a bathroom, kitchen, basement, or anywhere we want to be comfortable.

11. What surfaces can it be installed on? It can be installed on plywood, backer board, concrete or existing ceramic vinyl tiles or granite.

12. can we install the floor heating wire in shower room?

Our product can be used in the bathroom and shower but it depends on the type of installation. 
1. You must use a water-tight application, such as as schluter membrane. This will be installed above the layer of cement/thin set which will cover the heating wire. 
2. We do not recommend installing our systems in a shower application that is completely enclosed. We suggest the shower is an open concept design and that the shower floor is at the same height as the rest of the floor to avoid pooling. 
Minimum spacing away from any plumbing drains should be 6" (152 mm) 

Regarding the polystyrene floor, Please check with the manufacturer to see if their product is compatible with electric floor heating systems.  

Tips on selecting the appropriate size heating system:

- You will never need the same size system as the surface area of your floor covering, which is why you must read the following tips carefully.

- Determine if you want your system to be used as a primary source of heating, or as a secondary source of heating, for comfort.

- If you want your system as your primary source of heat, you will need the cable to be installed at 3" (76 mm) spacing. If it's for comfort, as a secondary heat source, then you can install your cable at 4" (102 mm) spacing.

- Make sure you that you take into consideration that the cable must be at least 3" (76 mm) away from all walls and fixed objects (e.g., cabinets, vanities and shower stalls).

- Never install the cable under any fixed object, as excessive heat could build up causing damage to the heating wires and possibly even a fire.

- Minimum spacing away from any plumbing drains should be 6" (152 mm), and 8" (203 mm) away from any heat source (e.g., baseboards, heating vents and fireplaces).

- Always plan for excess cable by locating buffer zones. Buffer zones are areas of the room where heating can me modified without compromising the total comfort of the room, such as beside toilets and adjacent door openings.

- Never cut your heating cable, as this will change the resistance of the heating wires and could cause an electrical fire.

- Check with your electrician if the voltage supplied to the room is 120V or 240V; the voltage of system selected must the same.

- If you are ever unsure about your selection please contact our customer service department and we will be happy to help you with your selection.